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Need help with your account?
We can’t access, recover or unlock accounts, and we can’t contact platforms for you. Use the official routes instead:
- Facebook and Instagram: Meta’s Account Recovery Hub (external site, opens in a new tab) and, for hacked Facebook accounts, facebook.com/hacked (external site, opens in a new tab).
- X: the X Help Center login help (external site, opens in a new tab).
- Other apps: the official help center linked at the end of each of our guides.
- Not sure where to start? Try the Fix Finder.