Quick answer
Suspended after wrong passwords? Wait 24 hours, then sign in. Restricted? Log in and follow the prompts: ask LinkedIn to revisit a content decision, or verify your identity with Persona using a valid passport, driver’s license or government ID (in Canada, the EU or the UK you can use a notarized Affidavit of Identity instead). Stuck in a sign-in loop? Check your computer’s date and time, then clear cookies.
Does this match what you see?
- LinkedIn says your account is restricted.
- You got an email saying your account was suspended after failed sign-ins.
- LinkedIn asks you to verify your identity with an ID.
- You sign in, but LinkedIn keeps asking you to sign in again.
iPhone & iPadAndroidComputer (browser)
Based on five LinkedIn Help articles supplied by the site owner. LinkedIn notes its navigation is changing gradually, so labels may vary.
Why this happens: the possible causes
The reasons LinkedIn gives, and what to do for each.
| Reason | What to do |
|---|---|
| Many wrong passwords | Wait 24 hours (details) |
| Content violation | If you think it was a mistake, log in and ask LinkedIn to revisit the decision |
| Profile or identity violation | If you think it was a mistake, log in and verify your identity (steps) |
| Account looks hacked | Log in and verify your identity |
| Automation tools or scraping extensions | LinkedIn doesn’t list a specific route back (restriction can be temporary or permanent) |
- Profile or identity problemsPossible
LinkedIn says your name, photos, experience and education must follow its policies, and you must use your true identity.
- Third-party automation or scraping toolsPossible
LinkedIn says it doesn’t allow software or browser extensions that scrape, change how LinkedIn looks, or automate activity.
- Someone else tried to get inPossible
LinkedIn says it may restrict an account that shows signs of being compromised, and may suspend one after many failed sign-ins.
Try these 60-second checks first
- Check your email: LinkedIn says it emails you about a sign-in suspension.
How to fix it, step by step
Work through these in order. They start with the quickest, safest checks and only move to steps that sign you out or remove data later.
Fix 1: Temporarily suspended after failed sign-ins: wait 24 hours
LinkedIn says it may temporarily suspend an account for your protection after a high number of failed sign-in attempts, by you or someone else.
- Look for LinkedIn’s email about the suspension.
- Wait 24 hours, as LinkedIn recommends, then sign in with the correct password.
Our tip: if the failed attempts weren’t you, change your password once you’re back in (see LinkedIn password reset).
Did it work? You can sign in normally.
Did Fix 1 solve it?
Great, you fixed it with Fix 1. Tell us it worked, or bookmark this page in case it happens again.
Fix 2: Restricted: log in and follow the on-screen steps
LinkedIn says the route back depends on why your account was restricted, and that the prompts appear when you log in.
- Log in to LinkedIn.
- Content violation you think was a mistake: follow the prompts to ask LinkedIn to revisit its decision. LinkedIn says it reviews the content again and tells you the outcome.
- Profile or identity violation you think was a mistake, or a hacked account: follow the steps to verify your identity.
- Still have questions? Use LinkedIn’s contact form (external site, opens in a new tab).
LinkedIn says some serious violations (for example child sexual abuse material, terrorism, extremely violent content or egregious sexual harassment) can mean a permanent restriction after a single violation.
Did it work? LinkedIn tells you the outcome, or your access returns.
Did Fix 2 solve it?
Great, you fixed it with Fix 2. Tell us it worked, or bookmark this page in case it happens again.
Fix 3: Verify your identity with Persona
LinkedIn says it uses Persona, its identity verification provider, to confirm you’re the rightful account owner.
- Follow the prompts when you log in. On a computer, scan the QR code with your phone and continue there; on a phone you won’t see a QR code.
- Choose the country that issued your ID and agree to Persona’s terms and privacy policy.
- Allow camera access if asked, and take a selfie if prompted.
- Choose your ID type and take a clear photo of a valid government ID card, driver’s license or passport (or upload a digital ID).
- When Persona asks, tap Yes, share to send the result to LinkedIn.
Avoid a rejection: LinkedIn says the ID must be valid and unexpired, with every part clear and unobstructed; school or library cards aren’t accepted, and accepted documents vary by country. You need a smartphone for the photo.
Did it work? Persona confirms you’re the owner; follow any further prompts from LinkedIn.
Did Fix 3 solve it?
Great, you fixed it with Fix 3. Tell us it worked, or bookmark this page in case it happens again.
What happens to your ID
- LinkedIn says Persona collects your ID under its own policies and only shares information with LinkedIn if you agree.
- LinkedIn receives the result, your full name, year of birth, city, state or province and country, the ID type and issuer, and a redacted copy showing only your name and face.
- LinkedIn says it doesn’t receive your biometric data, ID number, or expiry and issue dates, and generally permanently deletes the data it does receive within 14 days, using it only for account recovery while your case is resolved (it may keep non-identifying data for fraud prevention).
Don’t want to use Persona? The Affidavit of Identity
LinkedIn says if you’re in Canada, the EU or the UK, you can print the Affidavit of Identity (external site, opens in a new tab), sign it in front of a Notary Public, then scan it and attach it to your support case.
Why LinkedIn restricts accounts
- Content: content that breaks the Professional Community Policies.
- Profile: your name, profile or background photo, experience or education. LinkedIn may remove parts, like photos, and restrict accounts that keep adding violating content.
- Identity: LinkedIn says you must use your true identity and accurate information. Intentionally fraudulent profiles can be restricted temporarily or indefinitely.
- Automation: LinkedIn says third-party software or browser extensions that scrape, change how LinkedIn looks or automate activity aren’t allowed, and automated inauthentic activity breaks its User Agreement (external site, opens in a new tab) and can lead to a temporary or permanent restriction.
- Hacking: if your account shows signs of being taken over, LinkedIn may restrict it to protect your information.
What a permanent restriction means
LinkedIn says you can’t use your account or any LinkedIn features tied to it, and other people can’t find your profile or message you. For questions, LinkedIn points to its contact form (external site, opens in a new tab).
LinkedIn keeps asking you to sign in
- LinkedIn says this could be your computer’s date and time setting, and that correcting it often fixes the problem.
- Clear your browser’s cache and cookies (external site, opens in a new tab) and add LinkedIn.com as a trusted site (external site, opens in a new tab).
- On a work computer, LinkedIn suggests asking your IT helpdesk whether a firewall or security block is in the way.
- Still stuck? Use LinkedIn’s contact form (external site, opens in a new tab).
How to know it worked
- You can sign in and use LinkedIn normally.
Still not working? Your next steps
- Use LinkedIn’s official contact form (external site, opens in a new tab).
Official help routes
SocialAppFix can’t see or change your account. For account decisions, recovery and appeals, only the platform’s own tools can help. These links go to the official sites.
- LinkedIn Help: Account restrictionsLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Verify your identity to recover account accessLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Suspended account during sign inLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Permanent account restrictionsLinkedIn Help (external site, opens in a new tab)
- LinkedIn Help: Repeatedly asked to sign inLinkedIn Help (external site, opens in a new tab)
Frequently asked questions
Why was my LinkedIn account restricted?
LinkedIn says restrictions can follow content, profile or identity violations, the use of automation or scraping tools, or signs that your account was hacked.
How long does a LinkedIn suspension last?
For a suspension after many failed sign-ins, LinkedIn recommends waiting 24 hours before trying again.
What does LinkedIn get from my ID?
LinkedIn says it gets the verification result, some details like your name and year of birth, and a redacted copy showing only your name and face, not your ID number or biometric data. It generally deletes what it receives within 14 days. Persona handles your data under its own policies.
Can I verify my LinkedIn identity without using Persona?
LinkedIn says people in Canada, the EU or the UK can use a notarized Affidavit of Identity attached to a support case instead.
Can people find my profile if I’m permanently restricted?
No. LinkedIn says others can no longer find your profile or message you.
Did this solve your problem?
Your answer stays in your browser — nothing is sent or stored. The “tell us” link opens your own email app.
Out of date or didn’t work? Email us — never include passwords or codes.
Sources and how we checked this guide
We base steps on the platforms’ own help pages and the phone makers’ official guides. Menu names change often and can differ by device, app version and region. Where a platform page could not be independently read, we link it so you can check the current wording yourself.
- Account restrictions (external site, opens in a new tab)
- Permanent account restrictions (external site, opens in a new tab)
- Verify your identity to recover account access (external site, opens in a new tab)
- Suspended account during sign in (external site, opens in a new tab)
- Repeatedly asked to sign in (external site, opens in a new tab)
Last reviewed 6 November 2026 by the SocialAppFix editorial team against the sources above. Next scheduled review: 6 February 2027. How we write and review guides.
What changed
- 6 November 2026: First published.
SocialAppFix is an independent guide and is not affiliated with or endorsed by LinkedIn or Microsoft. We never ask for passwords, login codes or payment to fix an account.